Update: Lindsay Hall incident

Dear Bentley community,
 
As you know from the BentleyAlert updates, there was a fire in a server room in Lindsay Hall this afternoon. The fire was quickly extinguished and there were no injuries or structural damage to the building. However, as those on campus have experienced, some of the university’s phones remain down. Internet access through eduroam began to restore at approximately 5:00 p.m., and we will continue to monitor connectivity through the evening and overnight.
 
The Executive Policy Group, Emergency Management Group, University Police and members of Academic Affairs, Student Affairs and IT have been working together through the afternoon to manage the outage, provide updates and ensure the campus remains safe and secure.
 
While work to restore all aspects of the network continues, we wanted to provide a few important updates with our community. We plan to share another update with the community by email this evening.
 
For Emergencies: Please call 911 from your mobile device to report any emergency or if you need immediate help. Landlines and other contact methods continue to experience intermittent outages.
 
Food: Food service in the 921 and other campus locations is not affected by this outage. Meal trades are not working at this time as the system comes back online.
 
Shuttle: There is no impact on the shuttle. Routes are running as planned.  
 
Mailroom: The mailroom closed early for the day due to the internet outage. They continue to accept packages. The reopening plan for tomorrow morning will be shared later this evening.
 
Classes: Classes this evening are continuing at the discretion of the individual faculty teaching the class. Faculty are communicating directly with students about their class plan.
 
We do not believe there will be any impact on classes for tomorrow, Tuesday, September 12. We will send an update about tomorrow’s classes later this evening.  
 
Staff on Campus Tomorrow: We do not believe there will be any impact on in-person work for staff tomorrow, Tuesday, September 12. We will send an update on expectations later this evening. Please contact your manager if you have questions.
 
Thank you for your patience and understanding.  
 
Liz Hess, Vice President and Chief Information Officer
 
Chris Besse, Director of Emergency Management